Complete user agreement governing your use of bj999 online casino and sports betting services. Please read these terms carefully before creating an account or using our platform.
Last Updated: January 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "You") and bj999 ("we", "us", "our", "Platform") governing your access to and use of the bj999 website, mobile applications, and all associated gaming and betting services (collectively, the "Service"). By registering for an account, accessing the Platform, or using any Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any provision of these Terms, you must immediately cease using the Service and refrain from creating an account. Continued use of the Platform following any modifications to these Terms constitutes acceptance of the revised Terms. We reserve the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to remain informed of any changes.
Age Restriction: You must be 18 years of age or older to create an account or use bj999 services. Online gambling is restricted to adults only. By using this Platform, you confirm that you meet the minimum age requirement.
You represent and warrant that you are at least eighteen (18) years of age and possess the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction. bj999 reserves the right to request proof of age at any time, and accounts belonging to individuals who cannot provide satisfactory verification will be suspended or terminated. Winnings from accounts found to belong to underage users will be forfeited.
The Service is intended primarily for users located in Bangladesh. Users accessing the Platform from jurisdictions where online gambling is prohibited or restricted by law do so at their own risk and are solely responsible for compliance with local regulations. bj999 makes no representation that the Service is appropriate or available for use in all geographic locations. We reserve the right to restrict access from specific regions at our discretion.
To create an account, you must provide accurate, current, and complete information including your full legal name, date of birth, email address, mobile phone number, and residential address. You may maintain only one (1) account on the Platform. Creating multiple accounts ("multi-accounting") is strictly prohibited and may result in closure of all associated accounts and forfeiture of balances. You are responsible for maintaining the confidentiality of your account credentials and must not share your username or password with third parties.
bj999 may require you to complete identity verification procedures ("KYC" - Know Your Customer) before processing withdrawals or at any time during your use of the Service. Verification may include submitting government-issued identification documents, proof of address, and payment method verification. Failure to complete verification within the requested timeframe may result in account suspension and withdrawal delays. All submitted documents are handled in accordance with our Privacy Policy.
bj999 accepts deposits through mobile financial services including bKash, Nagad, Rocket, and Upay, as well as other payment methods specified on the Platform. All deposits must originate from payment accounts registered in your own name. Third-party deposits are prohibited. Minimum and maximum deposit limits are displayed in your account dashboard and may vary by payment method.
Deposits are typically credited to your account balance within seconds to minutes of approval. However, processing times may vary depending on your payment provider and network conditions. bj999 is not responsible for delays caused by third-party payment processors or banking institutions. Deposited funds are immediately available for wagering upon successful processing.
The primary account currency on bj999 is Bangladeshi Taka (BDT). Deposits made in other currencies may be converted at prevailing exchange rates determined by our payment processors. Currency conversion fees, if applicable, will be disclosed prior to completing the transaction.
Withdrawal requests can be submitted through your account dashboard after completing any required identity verification procedures. Withdrawals are processed to the same payment method used for your most recent deposit where feasible. Minimum and maximum withdrawal amounts per transaction are specified on the Platform and may vary by payment method.
bj999 endeavors to process withdrawal requests within twenty-four (24) hours of submission, subject to completion of verification procedures and compliance with these Terms. However, processing times may extend up to seventy-two (72) hours during periods of high volume or for enhanced security reviews. Once processed by bj999, funds are transferred to your designated payment method, with final receipt dependent on your payment provider's processing times.
Withdrawals may be restricted or delayed if: (a) your account has not completed identity verification; (b) bonus wagering requirements have not been met; (c) we suspect fraudulent activity, money laundering, or Terms violations; (d) the withdrawal amount exceeds daily, weekly, or monthly limits; or (e) additional documentation is required for anti-money laundering compliance. bj999 reserves the right to reverse withdrawals where account abuse or Terms violations are detected.
bj999 may offer bonuses, free bets, and promotional offers ("Bonuses") from time to time. All Bonuses are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, and expiration periods. Bonus terms are displayed in the promotion details and must be read carefully before accepting any Bonus. Bonus funds cannot be withdrawn until all stated wagering requirements are satisfied.
Unless otherwise specified, Bonuses carry wagering requirements requiring you to wager the Bonus amount (and sometimes the deposit amount) a specified number of times before associated winnings become withdrawable. Wagering contributions vary by game type, with slots typically contributing one hundred percent (100%), table games contributing lower percentages, and some games excluded entirely. Only real money wagers count toward wagering requirements.
Bonus abuse, including but not limited to creating multiple accounts to claim offers repeatedly, exploiting game features or system errors for unfair advantage, or coordinated betting patterns designed to guarantee profits, is strictly prohibited. bj999 reserves the right to void Bonuses, confiscate winnings, and close accounts where abuse is detected. Decisions regarding bonus abuse are final and at our sole discretion.
All bets placed on bj999 are final and cannot be cancelled or modified once confirmed. You are responsible for verifying the accuracy of your wagers before confirmation. In the event of an obvious error (such as incorrect odds display), bj999 reserves the right to void affected bets and refund stakes. Disputes regarding bet settlement must be raised within seven (7) days of the event conclusion.
Sports bets are settled based on official results as determined by the governing sports body. Dead heat rules, abandoned match policies, and market-specific rules are detailed in our sportsbook terms. Live in-play betting is subject to delays inherent in live streaming and data feeds. bj999 is not liable for losses arising from delayed or inaccurate live data.
Casino games operate according to published rules provided by their respective software providers. All games use certified random number generators (RNG) or, in the case of live casino, physical randomization methods overseen by professional dealers. Maximum payout limits per game round may apply and are specified in individual game rules. Malfunction voids all pays and plays.
The following activities are strictly prohibited: (a) using automated betting software, bots, or any tools designed to exploit the Platform; (b) colluding with other players to gain unfair advantage; (c) exploiting game or system errors for profit; (d) bonus abuse or circumventing wagering requirements; (e) engaging in fraudulent payment transactions; (f) money laundering or using the Platform for illegal financial activity; (g) abusive behavior toward staff or other players; and (h) any conduct that violates local laws or these Terms.
bj999 is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activities. We encourage all users to gamble responsibly, treat gaming as entertainment rather than income, and never wager more than they can afford to lose. If you feel your gambling is becoming problematic, we urge you to utilize the responsible gaming tools available in your account settings or contact our support team for assistance.
You may set daily, weekly, or monthly deposit limits through your account settings. Once set, limits take effect immediately for increases or after a cooling-off period for reductions. Limit changes are designed to protect you from impulsive decisions during active gaming sessions. We recommend setting limits that align with your entertainment budget.
If you need to take a break from gambling, you may request temporary or permanent self-exclusion. Temporary self-exclusion periods range from twenty-four (24) hours to six (6) months, during which you cannot access your account or receive promotional communications. Permanent self-exclusion closes your account indefinitely. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. Any remaining account balance will be returned to you according to standard withdrawal procedures.
bj999 reserves the right to suspend or terminate your account immediately without prior notice if: (a) you violate any provision of these Terms; (b) we suspect fraudulent activity, money laundering, or illegal conduct; (c) you provide false or misleading information; (d) you are found to be underage; (e) multiple accounts are detected; (f) chargebacks or payment disputes are initiated against legitimate transactions; or (g) we are required to do so by law or regulatory authority.
Upon account termination, you lose all access to the Platform and Services. Any remaining account balance may be withheld if termination results from Terms violations, fraud, or illegal activity. Legitimate balances will be returned according to standard withdrawal procedures after deducting any amounts owed to bj999. Bonus funds and pending promotional winnings are forfeited upon termination.
All content on the bj999 Platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of bj999 or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Platform content without express written permission. Game content is licensed from third-party providers and remains the property of those providers.
To the maximum extent permitted by law, bj999 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of profits, data, or business opportunities. Our total liability to you for any claims arising from your use of bj999 shall not exceed the amount deposited into your account during the six (6) months preceding the claim. bj999 is not liable for losses resulting from technical failures, internet connectivity issues, third-party payment processor delays, or circumstances beyond our reasonable control.
You agree to indemnify, defend, and hold harmless bj999, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from: (a) your violation of these Terms; (b) your use or misuse of the Service; (c) your violation of any third-party rights; (d) any fraudulent or illegal activity conducted through your account; or (e) any dispute between you and another user of the Platform.
If you have a complaint or dispute regarding the Service, you must first contact our customer support team through live chat or email at [email protected]. We will make reasonable efforts to resolve your complaint within fourteen (14) business days of receipt. Please provide all relevant details including account information, transaction references, and a clear description of the issue.
These Terms shall be governed by and construed in accordance with international online gaming standards and general principles of contract law. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration rather than court litigation, except where prohibited by applicable law.
Your personal information is collected, stored, and processed in accordance with our Privacy Policy, which forms an integral part of these Terms. By using bj999, you consent to the collection and use of your information as described in the Privacy Policy. We implement industry-standard security measures to protect your data, but cannot guarantee absolute security of information transmitted over the internet. You are responsible for maintaining the confidentiality of your account credentials.
By creating an account, you consent to receive communications from bj999 including transactional emails, account notifications, promotional offers, and Service updates. Communications may be sent via email, SMS, or in-platform notifications. You may opt out of promotional communications through your account settings, but transactional and account-related communications are mandatory and cannot be disabled while your account remains active.
bj999 shall not be held liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, internet service provider failures, power outages, or any other event constituting force majeure. In such events, our obligations under these Terms shall be suspended for the duration of the force majeure event.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules, constitute the entire agreement between you and bj999 regarding your use of the Service. These Terms supersede all prior agreements, representations, or understandings between the parties. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of that provision or any other provision.
For questions, concerns, or assistance regarding these Terms or any aspect of the bj999 Service, please contact our customer support team:
Important Notice: By continuing to use bj999, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the Platform immediately.
SSL encryption and verified fair gaming protecting every transaction
Strict age verification ensuring responsible adult entertainment
Transparent policies with no hidden conditions or surprise fees
Live assistance available anytime for terms clarification